Customer.io Certified Partner

Lifecycle CRM that actually drives retention and revenue.

I help SaaS, fintech and ecommerce teams implement Customer.io with clean data, clear journeys and reliable deliverability.

As a Customer.io Certified Partner, I focus on the parts that move the numbers: activation, retention and payback. I work with founders and growth teams who want a senior operator to design the lifecycle map, connect the data and ship flows that perform in the real world.

What I help you with

  • Designing lifecycle architecture across signup, onboarding, activation and winback.
  • Structuring events, attributes and segments so data is usable outside dashboards.
  • Setting up campaigns in Customer.io with frequency caps and guardrails.
  • Improving deliverability and IP warming so emails land in the inbox, not spam.

The goal is simple: a CRM setup that reduces churn, increases repeat revenue and gives your CFO clear CAC and payback numbers.

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